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Privacy Policy

Introduction

Privacy Policy

RIA Construction LLC
Effective Date: Jan 1st, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

RIA Construction LLC (“we,” “us,” or “our”) DOES NOT give away customer opt-in information, including phone numbers and consent records, with any partners or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

How We Use Your Information

We use collected data for:

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about your inquiries, appointments, and promotions
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
  • You will receive a final confirmation message
  • All opt-out requests are processed within 24 hours

Message Frequency & Content:

  • Message frequency varies based on your interactions
  • Messages are directly related to services you requested
  • No promotional messages without specific consent

Help & Support:

Carrier Information

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

Your SMS opt-in data and consent records are never provided to third parties, except:

  • Service providers delivering messages
  • Legal requirements

We implement strict data protection measures to safeguard your information.

Information Distribution & Disclosure

We do not sell or rent personal information. We may share information with:

Service Providers:

  • Vendors assisting operations (payment processing, scheduling, etc.)
  • SMS providers for message delivery

Legal Compliance:

  • When required by law or legal process

Business Transfers:

  • In case of merger, acquisition, or sale

Data Security

We implement reasonable security measures including:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security updates
  • Employee training
  • Backup and recovery systems

No system is 100% secure, but we follow industry standards.

Cookies & Tracking Technologies

We use cookies to:

  • Analyze traffic
  • Improve user experience
  • Store preferences

You can disable cookies in your browser settings.

Your Rights & Choices

You have the right to:

  • Access or update your information
  • Opt-out of emails (unsubscribe link)
  • Opt-out of SMS (reply STOP)
  • Request how your data is used
  • Withdraw consent at any time

Third-Party Links

We are not responsible for third-party websites linked from our site. Please review their policies separately.

Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted on this page.

Contact Us

RIA Construction LLC
Phone: (260) 342-9296
Email: team@team.ria.construction
Website: https://ria.construction
Address: 10220 Old Leo Rd, Fort Wayne, IN 46825

By using our website and services, you consent to this Privacy Policy.